tk191 Terms & Conditions — Know Your Rights and Responsibilities

1. Introduction and Acceptance

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and tk191 ("tk191", "we", "us", "the Platform"). By accessing, registering on, or placing any bet or wager on the tk191 platform, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately cease using the platform.

tk191 reserves the right to update, modify, or replace any portion of these Terms at any time. Continued use of the platform following the publication of revised Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically.

These Terms apply to all products and services offered under the tk191 brand, including but not limited to sports betting, live casino, online slots, crash games, and any other gaming products accessible through the platform.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "Platform" means the tk191 website, mobile interface, and all associated services accessible at tk191.io.
• "Account" means the registered user profile created by a Player on the Platform.
• "Balance" means the total funds held in a Player's Account wallet, comprising real-money deposits and any applicable bonus funds.
• "Bonus Funds" means promotional credits awarded by tk191 that are subject to wagering requirements before withdrawal.
• "Wagering Requirement" means the total betting turnover a Player must complete before Bonus Funds become eligible for withdrawal.
• "Prohibited Jurisdiction" means any country or region from which access to the Platform is restricted by applicable law or by tk191 policy.
• "KYC" means Know Your Customer verification procedures used to confirm a Player's identity and age.
• "BDT" or "৳" means Bangladeshi Taka, the primary currency of the Platform.

3. Eligibility and Age Verification

3.1 Minimum Age

To register and use tk191, you must be at least 21 years of age. This requirement is strictly enforced. By creating an Account, you represent and warrant that you meet this minimum age threshold. tk191 reserves the right to request documentary proof of age at any stage.

3.2 Identity Verification

tk191 may require Players to submit valid identification documents, including but not limited to a National Identity Card (NID), passport, or other government-issued photo identification, to complete KYC verification. Failure to provide satisfactory documentation within the specified timeframe may result in Account suspension or closure.

3.3 Geographic Eligibility

The Platform is operated for and primarily targeted at players located in Bangladesh. Players are solely responsible for ensuring that their use of the Platform complies with all local laws and regulations applicable in their jurisdiction. tk191 makes no representation that access to the Platform is legal in all locations.

3.4 One Account Per Person

Each Player may hold only one registered Account on the Platform. Creating duplicate or multiple Accounts — whether under the same name, device, IP address, payment method, or household — is strictly prohibited and constitutes grounds for immediate Account suspension and forfeiture of balances.

4. Account Registration

To access the full range of tk191 services, Players must complete the registration process by providing accurate, complete, and current personal information including full legal name, date of birth, email address, and a valid mobile number linked to their preferred payment method (such as bKash or Nagad).

You agree to maintain and promptly update your Account information to keep it accurate and current. tk191 is not responsible for issues arising from outdated or inaccurate Account information provided by the Player.

tk191 reserves the right to decline any registration application at its sole discretion, including where it suspects that information provided is false, incomplete, or where the applicant does not satisfy eligibility requirements.

5. Account Security and Responsibility

5.1 Credentials

You are solely responsible for maintaining the confidentiality of your username and password. You agree not to share, transfer, or sell access to your Account to any other person. All activities conducted through your Account are your sole responsibility.

5.2 Unauthorised Access

If you believe your Account has been accessed without your authorisation, you must notify tk191 immediately by contacting [email protected]. tk191 will not be liable for any losses resulting from unauthorised use of your Account where you have failed to notify us promptly.

5.3 Password Security

tk191 will never request your password via email, live chat, or any other channel. Any communication purporting to be from tk191 that requests your password should be treated as fraudulent and reported to our support team without delay.

6. Deposits and Payment Methods

6.1 Accepted Payment Methods

tk191 accepts deposits via the following methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and Islami Bank. All transactions are denominated in Bangladeshi Taka (৳).

6.2 Minimum and Maximum Deposits

The minimum deposit amount is ৳200. Maximum deposit limits vary by payment method and may be subject to change. Players should refer to the Deposit section of their Account dashboard for current limits applicable to their chosen payment channel.

6.3 Processing Times

Deposits via mobile financial services (bKash, Nagad, Rocket, Upay) are typically credited to the Player's Account balance instantly. Bank transfer deposits may take up to two business hours. tk191 is not responsible for delays caused by third-party payment processors.

6.4 Deposit Fees

tk191 does not charge fees on standard deposit transactions. However, your payment provider may apply their own fees or transaction charges. Players are advised to check with their mobile financial service or bank prior to initiating a deposit.

6.5 Source of Funds

By depositing funds, you confirm that the funds are legitimately yours and are not derived from any unlawful activity. tk191 reserves the right to request evidence of the source of deposited funds as part of its anti-money-laundering (AML) obligations.

7. Withdrawals

7.1 Eligibility for Withdrawal

Withdrawals may only be made to the same payment method used for the most recent deposit, or to a verified payment method associated with the Player's Account. This policy is in place to prevent money laundering and to protect Player funds.

7.2 Processing Times

Withdrawal requests are typically processed within 24 hours of submission. During periods of high volume or where additional verification is required, processing may take up to 48 hours. Players will be notified if a withdrawal is subject to extended review.

7.3 Minimum and Maximum Withdrawals

The minimum withdrawal amount is ৳500. Maximum withdrawal limits are communicated within the Player's Account dashboard and may vary depending on the Player's verification status, account history, and applicable payment method limits.

7.4 KYC Prior to Withdrawal

tk191 reserves the right to require completed KYC verification before processing any withdrawal request. Players who have not completed identity verification may experience delays. tk191 recommends completing KYC at the time of registration to avoid delays at withdrawal stage.

7.5 Withdrawal Fees

tk191 does not deduct fees from withdrawal amounts on standard transactions. Third-party payment processors may apply their own charges, which are outside the control of tk191.

8. Bonuses and Promotions

8.1 General Bonus Terms

All bonuses, free bets, free spins, and promotional credits offered by tk191 are subject to the specific terms published at the time of each individual promotion. These Terms provide the general framework; specific wagering requirements, minimum odds, eligible games, and expiry dates are communicated per offer.

8.2 Wagering Requirements

Bonus funds must be wagered the number of times specified in the offer before they become eligible for withdrawal. Wagering requirements vary by promotion type and are clearly stated before a Player opts in to any offer.

8.3 Bonus Abuse

tk191 actively monitors accounts for bonus abuse. Patterns consistent with bonus hunting, hedging, arbitrage, or any other form of systematic exploitation of promotional offers will result in the removal of bonus funds, reversal of associated winnings, and may result in Account suspension.

8.4 One Bonus at a Time

Players may only hold one active bonus at a time unless explicitly stated otherwise in specific promotion terms. Deposits made while a bonus is active may be subject to the existing wagering requirements before a new bonus can be claimed.

8.5 Expiry

Bonus funds that are not wagered within the specified validity period will expire automatically and be removed from the Player's Account balance without compensation.

9. Betting and Gaming Rules

All bets placed on the tk191 platform are final once confirmed. Players are responsible for verifying the details of each bet — including selection, stake, and market — before confirmation. tk191 will not reverse confirmed bets except in circumstances where a market is voided due to an error or unforeseen event at the operator's discretion.

Sports betting odds are subject to change prior to bet confirmation. The odds displayed at the time of bet placement are the odds that will apply to that bet. In-play markets may be suspended at any time, and bets placed on suspended markets will be voided and stakes returned.

Casino and slot game outcomes are determined by certified Random Number Generator (RNG) systems. All RNG systems used on the Platform are independently tested. Return-to-Player (RTP) percentages for individual games are available within the game information panel.

Minimum and maximum bet limits apply to all products and markets. These limits are displayed within the relevant game interface or betting slip prior to stake entry.

10. Prohibited Conduct

The following activities are strictly prohibited on the tk191 platform and will result in immediate Account suspension, forfeiture of balances, and may be reported to relevant authorities:

• Using automated software, bots, scripts, or artificial intelligence tools to place bets or interact with the Platform.
• Colluding with other Players to manipulate game outcomes or exploit promotional offers.
• Opening more than one Account, whether personally or through a third party.
• Providing false, misleading, or fabricated personal information during registration or KYC.
• Using the Platform for any form of money laundering, fraud, or other financial crime.
• Exploiting software bugs, errors, or vulnerabilities for financial gain. Any such bugs must be reported to [email protected] immediately.
• Engaging in systematic arbitrage betting strategies designed to guarantee profit regardless of outcome.
• Accessing the Platform from a jurisdiction where such use is prohibited by law.
• Attempting to reverse, charge-back, or dispute legitimate deposits processed by tk191.

11. Intellectual Property

All content on the tk191 Platform — including but not limited to logos, trademarks, software, game interfaces, graphics, text, and data — is the intellectual property of tk191 or its licensed content providers. No portion of the Platform may be copied, reproduced, distributed, or used for commercial purposes without the express written consent of tk191.

Game content supplied by third-party studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) remains the intellectual property of those respective studios and is licensed to tk191 for display on the Platform.

12. Privacy and Data Protection

tk191 collects and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms. By registering an Account, you consent to the collection, processing, and storage of your personal data as described in the Privacy Policy.

tk191 employs 128-bit SSL encryption across all pages and transactions to protect Player data. Personal data is never sold to third parties. Data is shared only with verified payment processors, identity verification services, and fraud prevention providers as necessary to operate the Platform.

13. Responsible Gaming

tk191 is committed to promoting responsible gambling. Players are encouraged to set deposit limits, loss limits, and session time reminders within their Account settings. Self-exclusion and cooling-off options are available at any time.

Players who believe their gambling may be becoming problematic are strongly encouraged to visit the Responsible Gaming page or contact our support team at [email protected]. Assistance is available 24 hours a day.

14. Suspension and Termination

tk191 reserves the right to suspend, restrict, or permanently close any Player Account at its sole discretion, including where a Player has breached any provision of these Terms, where fraudulent activity is suspected, or where required by applicable law or regulatory obligation.

Upon closure of an Account for breach of these Terms, tk191 reserves the right to withhold any Balance that is reasonably attributable to the prohibited activity. Real-money funds unrelated to any breach will be returned to the Player's verified payment method following completion of any investigation.

Players who wish to close their own Account voluntarily may do so by contacting [email protected]. Any remaining real-money balance will be withdrawn to the Player's registered payment method after identity verification is complete.

15. Limitation of Liability

To the fullest extent permitted by applicable law, tk191 shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Platform, including but not limited to loss of profits, loss of data, or service interruptions caused by technical failures, network issues, or force majeure events.

tk191's total aggregate liability to any Player for any claim arising out of or in connection with these Terms shall not exceed the total amount deposited by that Player in the thirty (30) days preceding the event giving rise to the claim.

tk191 makes no warranty that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. Players access the Platform at their own risk and are responsible for maintaining appropriate security software on their own devices.

16. Amendments to These Terms

tk191 may amend these Terms at any time. Revised Terms will be published on this page with an updated effective date. Where changes are material, tk191 will make reasonable efforts to notify registered Players via email or in-platform notification prior to the changes taking effect.

Your continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Terms. If you do not agree to the amended Terms, you must stop using the Platform and request Account closure in accordance with Section 14.

17. Governing Language

These Terms are written in English. In the event of any ambiguity or inconsistency between versions of these Terms in different languages (if any translation is provided for informational purposes), the English version shall prevail and be the authoritative text for all legal interpretation purposes.

18. Contact Information

If you have any questions, concerns, or disputes relating to these Terms and Conditions, please contact the tk191 support team. Our team is available 24 hours a day, 7 days a week.

Support Email: [email protected] (plain text only — do not include sensitive account credentials in email correspondence).

Response Time: Queries are typically acknowledged within 2 hours and fully resolved within 24 hours during standard operating conditions.

Support Hours: 24/7, including Bangladesh public holidays, Eid, and BPL season.